For over 42 years ADEC has been Breaking Barriers and Building Futures

What is ADEC’s Advocacy Program?

ADEC’s Advocates will partner with you to achieve your goals and to access the supports that are right for you and your loved ones.

Our Advocates empower you to understand your rights, support your choices, and enhance your knowledge of the Disability Support Systems.

The support our Advocates provide includes assisting you with appointments, explaining your options, and advocating for you when you need to present your case in order to support your rights.

Our Advocacy Support services are entirely FREE. If you speak a language other than English and need translation assistance, we provide FREE translator and interpreter services.

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How we can help you

Our Advocates can help you with:

  • Accessing the NDIS including Funding Reviews and Planning Meetings
  • Assisting to access important supports such as legal and employment services, and educational opportunities
  • Lodging formal complaints
  • Accessing disability aids, equipment, and assessments
  • Accessing Respite, Personal Care, and Domestic Assistance
  • Accessing Carer Payment and Carer Support
  • Housing matters including housing support services and disability modifications
  • Public housing applications
  • Victorian Civil and Administrative Tribunal (VCAT) matters
  • Guardianship and Administrator applications
  • Accessing financial support including material aid, concession discounts, financial counseling, and no-interest loans.
  • Accessing Centrelink Disability Support Pension
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Eligibility

  • People living with a disability
  • A carer or a family member of a person living with a disability
  • From culturally and linguistically diverse background
  • Lives in Victoria (statewide)

 

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Types of Advocacy Support Services

Individual Advocacy Support

Short-term one-on-one assistance to help you solve an issue.

Family Advocacy Support

Short-term one-on-one assistance for carers and families to solve an issue.

Self-Advocacy Support

Training and information sessions to communities about how to advocate for yourself or your loved ones.

Systemic Advocacy Support

Focuses on making a more inclusive community through legislation, policies and practices for people living with a disability.

NDIS Appeals

If you disagree with the NDIA’s Internal Review decision about your NDIS Plan, you can request an External Review with the Administration Reviews Tribunal (ART). This is called lodging an Appeal with the ART.  ADEC can guide you in lodging an ART appeal. We will help you prepare your case, guide you through the process, and attend ART conferences and hearings with you as support, ensuring you receive the essential support you need to thrive.

This is a Free service.

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Why Choose ADEC?

We Speak Your Language

At ADEC we celebrate diversity. We have bilingual staff that can speak over 33 different languages. We provide free translation services, so you know exactly what is happening when we assist you.

Compassionate and Qualified Team

Our team is highly qualified and regularly trained. We are a compassionate group, committed to equality, and driven by making a positive impact. We understand the importance of cultural nuances and personal preferences for care.

Decades of Experience

ADEC has served the community for over 42 years as a not-for-profit. Today we service a very large number of ethnic communities with the widest range of support services.

Advocates For Change

We believe that everyone deserves to be treated with dignity and respect, and we work tirelessly to advocate for and create positive change in the disability and aged care sectors.

Contact us or refer someone

If you are a referring agency, please add your agency name in the message section.

Advocacy Client Testimonial

“I just wanted to take the opportunity to say a big thank you to Deborah for all of her assistance and brilliant advocacy skills in helping to secure an NDIS plan that will finally meet my daughter needs.”

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Advocacy Client Testimonial

“I was talking to Shukrullah the supervisor who speaks farsi, I was really appreciative of Faiths work and she was helping me a lot. She was helping me further than her responsibilities and I was very grateful and admiring her job and the work she was doing for me. I have to thank her because she was a great help. ADEC helps people with no expectation, and I really admire that organization.”

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Advocacy Client Testimonial

“Thank you so much for all your help Rosa!! I learned so much from you about preparing for a review meeting. I will definitely need your help again so I will contact you 2 months before the review”.

 

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Advocacy Client Testimonial

“Celeste is a wonderful and caring individual, who is always demonstrating willingness to spark change in every encounter she has with her clients.

Working with Celeste has been an absolute delight as we both learn from each other. I am pleased to say that it has significantly increased my personal knowledge and willingness to advocate for others in the community, especially through my own work as a research advisor for Cerebral Palsy”.

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Youssef and his mother Dahlia

Our Locations

South Morang
Level 1, U22/855 Plenty Road, South Morang, VIC 3752
Postal Address
PO Box 40, South Morang, VIC 3752
Dandenong
1/50 Thomas Street, Dandenong, VIC 3175

Frequently Asked Questions

Yes, but eligibility criteria and waiting periods may apply. Interpreters can be arranged free of cost.

Certainly, ADEC goes beyond advocacy to help participants establish connections with a range of government services. Whether it involves navigating disability support services, transport services, or other governmental support, our team is committed to understanding your unique circumstances. The extent of assistance is tailored to your specific case and the services required.

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