ADEC - Action on Disability within Ethnic Communities
Manuals
BEATS
BEATS: The Better Ethnic Access to Services Resource Kit is designed for use by Primary Care Partnerships (PCP) and Individual Primary Care Service Providers. Its purpose is to assist in the provision of responsive services for people from culturally and linguistically diverse backgrounds. The kit includes: a ‘service cycle’ model, a checklist of activities, a cultural planning framework, sample policies and charters, translation resources, information interpreting and language services, training providers, resources and useful appendices.